Hotel Guide

Hotel Guide

MONACHUS FAMILY RESORT SORGUN

Monachus Family Resort Sorgun, offering an Ultra All-Inclusive concept, provides guests with a peaceful holiday with its nature-surrounded location and meticulously landscaped gardens. With its modern and elegant design, it aims to create unforgettable moments for all family members.

IMPORTANT INFORMATION

  • Check-in time is 14:00, and check-out time is 12:00. If check-out occurs after the specified time, an additional fee will be charged.
  • Upon check-in, guests will be given a wristband that identifies their stay at the hotel. Please do not remove the wristband to fully enjoy all services provided at the hotel.
  • During check-in, you will receive an envelope containing your room key (which also serves as an energy card), towel usage cards, and a map of the hotel area.
  • Beach towels can be obtained and exchanged at the towel exchange point in the SPA center at designated times. Towels must be returned at check-out. A fee of 15 Euro will be charged for lost or unreturned cards.
  • If you wish to use the luggage handling service before departure, please inform the reception. (Tel: 5555)
  • If you have any food allergies, please inform the reception or our guest relations team.
  • Dress codes must be followed in our restaurants. For breakfast and lunch, no swimsuits, wet clothes, or slippers are allowed; for dinner, no swimsuits, wet clothes, sleeveless shirts (tank tops) for male guests, or slippers are allowed.

ROOMS

  • To activate the electricity system in your room, insert your room key card into the energy slot.
  • Phone usage information is available next to the telephone in your room.
  • The minibar is replenished once a day as part of the concept. If the "Do Not Disturb" card is used, the minibar will be refilled the following day.
  • Rooms are equipped with a centrally controlled, three-stage ventilation system. You can choose the most suitable level for your comfort. The system will automatically deactivate when the balcony door is opened.
  • The safe is located in the closet of your room. We recommend securing your valuables in the safe. The hotel is not responsible for the loss of items that are not placed in the safe.
  • Room cleaning is carried out daily between 09:00 and 15:30. If you experience any technical issues, you can contact guest relations at 5555.
  • Room key cards must be returned at check-out. A fee of 10 Euro will be charged for lost or unreturned cards.
  • Before leaving the room, please ensure that the balcony and windows are closed.
  • Smoking is prohibited in indoor areas and rooms of the hotel. Violators may be subject to penalties under Law No. 4207.

HEALTH & BEAUTY

Services offered at the hotel's SPA center:

  • Massage services (charged)
  • Sauna
  • Skin treatments (charged)
  • Therapies (charged)
  • Traditional Turkish Bath
  • Exfoliation treatments (charged) For detailed information and reservations, please contact the SPA center.

OTHER SERVICES

  • Health Services: A doctor is available at our facility every day between 11:00 and 12:00. In addition, our nurse is on duty from 08:30 to 18:00. Health services are subject to an additional charge.
  • Wireless Internet: Free Wi-Fi is available throughout the hotel and in the rooms.
  • Shopping: The hotel has a mini-market, boutique, jewelry store, bag shop, photographer, and optician.
  • Transportation: For taxi and car rental services, please contact the reception. Minibuses to Side and Manavgat depart from the hotel entrance at regular intervals.